First Steps After Signing Up

What to do immediately after creating your account to get the most out of Sentuent.

Last updated this week

Congratulations on creating your Sentuent account! Here's a checklist of important first steps to ensure you're ready to start learning or teaching.

Immediate Actions

1. Verify Your Email

Check your inbox for a verification email from Sentuent. Click the verification link to activate your account. If you don't see it:

  • Check your spam/junk folder
  • Add noreply@sentuent.com to your contacts
  • Request a new verification email from your profile settings

You won't be able to book sessions until your email is verified.

2. Complete Your Profile

Fill out all sections of your profile:

  • Upload a profile photo
  • Write your bio
  • Set your timezone
  • Add your subjects (tutors) or interests (students)

3. Set Up Payments

Students: Add a payment method and purchase your first credit package. You'll need credits to book sessions.

Tutors: Connect your Stripe account so you can receive payments. This takes about 5 minutes and requires basic bank account information.

4. Sync Your Calendar (Recommended)

Connect your Google Calendar to:

  • Automatically show your availability
  • Prevent double-booking
  • Get reminders for upcoming sessions

Go to Settings > Calendar Integration to set this up.

First Week Checklist

1

Explore the Platform

  • Browse tutor listings (students)
  • Review your dashboard layout
  • Check out the messaging system
2

Make Your First Connection

  • Send a message to a tutor (students)
  • Update your availability (tutors)
  • Try the AI scheduling assistant
3

Book a Trial Session

  • Schedule a 30-minute introductory session
  • Test your video/audio beforehand
  • Prepare any questions or materials
4

Set Up Notifications

  • Choose how you want to be notified
  • Enable calendar reminders
  • Download the mobile app (coming soon)

For Students: Finding the Right Tutor

Take time to find a tutor who matches your needs:

  1. Use filters - Search by subject, price range, and availability
  2. Read profiles - Look for experience relevant to your goals
  3. Check availability - Make sure their schedule aligns with yours
  4. Send a message - Introduce yourself before booking
  5. Start with one session - Test compatibility before committing to a package

Don't rush: The right tutor makes all the difference. It's okay to try sessions with 2-3 different tutors before choosing one.

For Tutors: Attracting Students

Set yourself up for success:

  1. Complete your listing - Add detailed subject descriptions and sample topics
  2. Set competitive rates - Research similar tutors in your subjects
  3. Upload credentials - Degrees, certificates, or test scores (optional)
  4. Be responsive - Reply to student messages within 24 hours
  5. Update availability weekly - Keep your calendar current

Build your reputation: Your first few students are crucial. Deliver exceptional sessions to earn positive reviews and build momentum.

Common First-Time Questions

How many credits do I need? Most tutors charge 1-2 credits per hour. Start with 4-8 credits to try a few sessions.

When will I get paid? (Tutors) Payments are processed weekly to your connected bank account. First payout typically arrives 7-10 business days after your first session.

Can I cancel a session? Yes, with at least 24 hours notice. See our cancellation policy in Billing.

What if I have technical issues? Contact support immediately at support@sentuent.com or use the in-app help chat.

Get Support

Stuck on something? We're here to help:

  • Help Center: Browse guides for specific features
  • Email: support@sentuent.com
  • Live Chat: Available Mon-Fri 9am-6pm PST (coming soon)

Next Steps

Once you've completed these first steps:

  • Learn about the AI scheduling assistant
  • Explore advanced calendar features
  • Understand how video sessions work

Welcome to the Sentuent community!