Privacy Policy

Last updated: November 25, 2025

1. Introduction

Welcome to Sentuent. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, profile picture)
  • Payment information (processed securely through Stripe)
  • Communication data (messages between tutors and students)
  • Calendar and scheduling information
  • Usage data and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and manage transactions
  • Facilitate communication between tutors and students
  • Send you important updates and notifications
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform (e.g., payment processors)
  • When required by law or to protect our rights
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform integrates with third-party services including Stripe (payments), Google Calendar, and Zoom. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy, please contact us through the platform or at the contact information provided in your account settings.